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Click here for answers to popular questions. Alternatively, please feel free to use the following form.


We are very sorry to hear this, whether it's our mistake or yours, we will look to get this resolved as a matter of urgency for you.

Kindly complete the details below and a member of our friendly team will get back to you as soon as possible.

Did you know that you can select the order in question to view detailed information about it including the status by clicking the 'view' button next to it on this page.

Kindly note that you will need to sign in to view the required information.

If you still need to contact us, feel free to continue filling in the rest of this form and a member of our friendly team will get back to you as soon as possible.

It is possible to view and print copies of recent invoices from the following section of your account.

My Account > Order History

Kindly note that you will need to sign in to view.

We adhere to your consumer rights. Therefore, providing the item fits the following criteria:

1) It has been received by you within the last 14 days.
2) It is unopened.
3) It is in a resaleable condition.

My return fits these conditions and I would like to apply for a RMA (Return Merchandise Authorisation) Number.

If the empty cartridges you wish to return are listed in the table here, please feel free to continue with this form to send us your message, noting what you have to return and a member of our friendly team will get back to you as soon as possible.

The issue may be caused by one of the following three reasons:

  • There may have been no surname and/or post code written in the box on the freepost envelope, or it might have been illegible.
  • You may have more than one account based on another email address, so the credit may be residing on a different account. If you think this is the case, we can merge the accounts for you.
  • The empty cartridges you returned may not qualify for credit, it is possible to check the table here for clarification of what is returnable.

If you still need to get in touch, simply continue filling out the form below to send your enquiry and a member of our friendly team will do their best to resolve the issue for you as soon as possible.

If the empty cartridge(s) you wish to return are listed in the table here, feel free to continue the form to send us a message below, noting what you have to return and we will get back to you ASAP.

Postal Address:

Ink2U Ltd
Meteor House
Culmhead Business Park
Taunton
Somerset
TA3 7DY


20 Years Online
Twenty
Years
Online
Lowest Price Promise
Lowest
Price
Promise
Money Back Guarantee
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Back
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Company Reg: 04553736 - VAT No: 800753458

©1999-2020 Ink2U Ltd, Meteor House, Culmhead Business Park, Taunton, Somerset, TA3 7DY